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Current Job Openings at The Salvation Army of Branson
APPLY IN PERSON AT: 1114 STANLEY BLVD. | BRANSON, MO 65616 | OFFICE: 417-339-4434
The Salvation Army,
MUST APPLY IN PERSON AT THE SALVATION ARMY: 1114 STANLEY | BRANSON, MO 65616
Facility/Dept: Branson, MO Corps Community Center / Emergency
Social Services (ESS)
Title: Case Manager
Accountability: This position
reports to and is supervised by the Corps Officer. Position supervises volunteers in the food
pantry and the social services office.
Position Summary: The Social
Services Case Manager will provide intake, assessment, and services to individuals
seeking ESS assistance and manage Pathway of Hope (POH) services. This will include assistance with food,
utility bills, rent or mortgage payments, transportation, clothing and
furniture vouchers, prescriptions, other basic needs items and POH client
pre-screening, manager POH client goals. The Case Manager will network with community
agencies, programs and referral resources benefit the Corps. Position is expected to comply with and meet
The Salvation Army, Federal, State and Local policies and standards.
Essential Duties (Reasonable accommodations may be made to enable
individuals with disabilities to perform this job description.):
1. Deliver the Pathway of Hope service consisting of
the following functions with a limited number of participating clients:
a. Conduct pre-screening and intake of clients using
specified assessment tools;
b. Conduct goal setting steps with clients formulating
change-oriented action plan;
c. Conduct follow-up case management meetings with
d. Monitor and track the changes goal attainment on
the action plan.
2. Provide on-site
and occasional outreach assistance to clients seeking emergency assistance.
3. Provide persons
seeking assistance with intake and assessment activities to determine client
eligibility and to match clients with resources.
4. Distribute food, vouchers,
and/or checks as available to clients for purchases and payments and refer persons
to other agencies if assistance is unavailable.
5. Identify resources
available in service areas and maintain a current community resource guide to
provide information and referral services and inform persons of the resources
available to them.
6. Network with community
agencies and organizations to maximize services to persons and occasionally
liaison between clients, The Salvation Army and other agencies.
7. Record electronic
and written client information in paper and computer records and maintain
statistical data and provide statistical reports in a timely manner.
9. Case Manager will
expend ESS funding and in-kind gifts in a manner that conforms to spending
deadlines and utilizes tracking methods prescribed by the RESS office. All
reports must be submitted in a timely manner.
10. Maintain food pantry in clean and organized condition. Stock space with food products and
11. Direct, schedule, and supervise the volunteer(s)
staffing the food pantry.
12. Communicate social service activities to the Corps
Officer(s), coordinate social services with other Corps programming, and inform
clients of Corps programming.
13. Facilitate client application process for seasonal and
special assistance as well as community programs.
14. Participate in Corps seasonal events and resource
collection as directed by supervisor.
15. Provide emergency social services during disaster
situations for extended durations and in extreme conditions.
16. Represent The Salvation Army through the
implementation of its mission in all service aspects.
17. Maintain confidentiality and comply with Safe From
18. Maintain positive work atmosphere by acting and
communicating in a manner that fosters good relationships with clients,
co-workers, and supervisors. This
includes, but is not limited to, such actions as: resolution of conflicts in a
professional manner; courteous treatment of staff, visitors and clients;
respect of other’s property and person; and professional and appropriate
communication to and about clients, co-workers and supervisors.
job description should not be interpreted as an all inclusive list. It is intended to identify the essential
duties and requirements of the position.
Employee will follow other instructions, and perform other related
duties, as may be required by his/her supervisor.
Minimum Qualifications: Bachelor’s degree
in human services field with one (1) years related work experience with some
supervisory experience. Combination of
education and experience will be considered.
Must have an outgoing personality with good communication skills and an
ability to work with diverse cultures.
Strong leadership style and good organizational skills required. Commitment to carry out The Salvation Army’s
mission is essential. Knowledge of The
Salvation Army and Government, State and community resources is helpful. Must have working knowledge of
computers. Must have reliable
transportation, a valid Driver’s License and pass TSA MVR check. Good communication skills as well as the
ability to work with diverse and challenging personalities are essential.
Physical and work environment requirements: Capable of
occasionally lifting 20 pounds and sometimes up to 40 pounds. Occasionally move 50 or more pounds using
dolly/cart/truck. Must be capable of
performing in an office environment to include: using a computer, answering
phones, etc. Most work will be indoors
in a temperature-controlled environment.
Background Checks: Position requires background checks to be
accomplished. Findings may disqualify an
individual for this position.
The Salvation Army Mission
Statement: The Salvation Army, an
international movement, is an evangelical part of the universal Christian
church. Its message is based on the
Bible. Its ministry is motivated by the
love of God. Its mission is to preach
the gospel of Jesus Christ and to meet human needs in His name without
The Salvation Army is a member of the Christian church, employees are expected
to conduct themselves in a professional manner and project a positive image to
others consistent with the above mission statement. This includes appearance as well as verbal
communications and other behaviors. It
should be clearly understood that nothing less will be accepted.