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Employment with The Salvation Army

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Current Job Openings at The Salvation Army of Branson







Date:  11.19.13             

Facility/Dept:               Branson, MO Corps Community Center / Thrift Store

Position Title:               Thrift Store Manager                                          

FLSA Schedule:           Non-Exempt; 40 hours/week


Accountability:  This position reports to and is supervised by the Corps Officer(s) (CO).  Position supervises and oversees store workers and volunteers.


Position Summary:  This position assists the Corps Officers in the daily operation of the thrift store.  The store manager will assume managerial duties to include: opening and closing store, managing bank deposits, oversee planning and scheduling of daily work activities of employees and volunteers.  The store manager is also expected to perform all functions of a thrift store worker.  This includes but is not limited to:  working with customers; lifting and carrying donated/purchased items; stocking, pricing and placing items for sale; answering phones; making change for purchased items, etc.   Position is expected to comply with and meet The Salvation Army, Federal, State and Local policies and standards.


Essential Duties (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties.):


1.       Forecast sales and develop business strategy.

2.       Promote store sales. 

3.       Solicit donations from major stores.

4.       Maintain good customer relations as is expected by all staff and volunteers.

5.       Assist Corps Officer with budget preparation.

6.       Serve on Thrift Store Committee.

7.       Attend meetings as required and keep personnel informed of policies and directives.

8.       Evaluate individual employee’s contributions and areas needing improvement through formal employee evaluation process.

9.       Adhere to professional standards of practice.  Appropriately represent The Salvation Army in the community and be responsible to and be supervised by the Corps Officer.

10.   Make recommendations to Corps Officer regarding hiring and termination.

11.   Identify work force needs; train new employees and volunteer work force.

12.   Motivate, lead and supervise store staff.

13.   Schedule staff to ensure coverage in store at all times scheduled to be open.  Plan and supervise employees’ daily activities and work loads, including hours of work and monitoring of time cards.

14.   Supervise employees and volunteers in performances of duties to ensure compliance with policies and procedures, including recommending disciplinary actions to CO when necessary.

15.   Ensure conformance to established safety and health standards.  Take necessary action to ensure compliance, to include disciplinary action for violators.  Report safety hazards and property maintenance needs to the CO.

16.   Schedule truck pick-ups of donated items.

17.   Sort, price, and place donated items on rack/shelves for display.  Maintain attractive displays.

18.   Perform clerk/cashier activities.

19.   Maintain a high level of cleanliness and orderliness throughout the stores.

20.   Schedule recycling pickups and keep track of competitive prices on recycled items (i.e. books, clothing, shoes, etc.)

21.   Bank cash receipts daily.  Safeguard cash at all times and be responsible for cash register.

22.   Maintain confidentiality and comply with Salvation Army Safe From Harm guidelines.

23.   Maintain positive work atmosphere by behaving and communicating in a manner that fosters good relationships with clients, co-workers, volunteers, and supervisors.  This includes, but is not limited to such actions as:  resolution of conflicts in a professional manner; courteous treatment of staff, visitors and clients; respect of others’ property and person; and professional and appropriate communication to and about clients, co-workers and supervisors.


This job description should not be interpreted as an all inclusive list.  It is intended to identify the essential duties and requirements of the position.  Employee will follow other instructions, and perform other related duties, as may be required by his/her supervisor.


Minimum Qualifications:  High school or equivalent diploma, one year related work experience with some supervisory experience.  Combination of education and experience will be considered.  Supervising retail sales and cash register experience are a plus.  Ability to successfully interact with a wide variety of people, primarily the retail public.  Must be a team player, a self-starter, a good motivator of others, and perform well with minimal supervision.  Must have a working knowledge of bookkeeping skills and effective oral and written communication skills.  Some computer experience necessary.  Must be bondable, have the appropriate valid driver’s license and pass The Salvation Army MVR check.  Must demonstrate ability to think independently and exercise sound judgment.


Physical and Work Environment Requirements:  Must be capable of perform the above essential duties.  Must be capable of regularly lifting 20 pounds and sometimes up to 40 pounds.  Some work will be done in an area with limited temperature control.  It will be hot in the summer and cold in the winter.  The noise level is moderate.


Background Check:  This position requires background checks to be accomplished.  Findings could disqualify individual from employment with The Salvation Army.


The Salvation Army Mission Statement:  The Salvation Army, an international movement, is an evangelical part of the universal Christian church.  Its message is based on the Bible.  Its ministry is motivated by the love of God.  Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.


Realizing The Salvation Army is a member of the Christian church, employees are expected to conduct themselves in a professional manner and project a positive image to others consistent with the above mission statement.  This includes appearance as well as verbal communications and other behaviors.  It should be clearly understood that nothing less will be accepted.


Position hours will be determined with supervisor, Lt. Shawn DeBaar, Corps Officer (e.g., 9:00 a.m. to 5:00 p.m. Monday through Friday and two Saturdays a month.  Normally a day off will be arranged during the week when working Saturdays.); however, occasional extended hours and other work days may be required.



The Salvation Army, Midland Division 

Bell-Ringer Job Description/Orientation


Facility/Corps: Branson, MO Coprs Community Center

Position Title:   Bellringer

Supervisor:   Corps Officer, Administrator, or Bellringer Coordinator

Position Type:  Volunteer or nonexempt/hourly temporary position which is ineligible for benefits.

Work Dates:   Starts November 1st , 2013 and ends December 24th, 2013

Hours:   As needed; not to exceed 40 hours per week.  No overtime allowed without supervisor permission.

Pay:  Volunteers are not paid.  Hired bellringer minimum pay will be $7.25 per hour in MO and $8.25 in IL.


GENERAL:  As a bellringer, you are a very important seasonal fund raiser for The Salvation Army.  You personally have a part in feeding thousands of homeless people, providing toys to children, or restoring heat in the home of a neighbor whose social security check doesn’t stretch far enough. Specifically, money you raise during the holiday season will be used to offer seasonal care such as Christmas food and toy baskets, or a gift for residents of elderly care facilities.  Donations will also help us provide other services year round, such as emergency shelter, food for families and singles, and other material and financial assistance.  We share this with you so you will be able to answer questions if shoppers ask how donations will be used.




Essential Duties (Reasonable accommodations may be made to enable individuals with disabilities to perform this job description.):

1. Bellringers are to be polite and jovial.  No sad sacks please!  Be on the lookout for people to greet.  You must greet everyone you see.  Smile & greet them coming and going.  Make eye contact.  Ring the bell constantly and open doors where locations allow.

2. All donors should receive a greeting, e.g., merry Christmas, God bless you, have a great day, thank you, etc.

3. It is preferred that bellringers stand within an arms reach of the kettle.  Please do not sit, slouch, or lean while working.  A doctor’s certificate must be submitted to support any request for reasonable accommodation to permit sitting while performing duties as a bellringer.

4. Position the kettle so that you are not in the way of shoppers, and so that shoppers do not have to go out of their way to donate.  Avoid getting between the shopper and the kettle.  


General Requirements:

5. Do not ask for donations.  No arguing with shoppers, cursing, suggestive or profane language or actions.

6. Bellringers will not handle money!  Donors will put the money directly in the kettle.  No monies are to be kept in pockets.  Bellringers may not accept cash tips.

7. No visitors (friends, relatives, etc.) while working the kettle.  You should not receive personal phone calls while working the kettle.

8. The use of personal cell phones during work is discouraged.  Any personal calls should be made during designated breaks.

9. No alcohol, drugs, or smoking is permitted while tending the kettle!  You will not be allowed to start work if you appear to be using or are impaired by alcohol or any other drug.

10. Do not shop while on duty.  Headphones are not allowed.

11. Dress warmly & neatly.  If provided, wear the “bellringer badge/name tag/apron” for ID purposes.


Page 6.A


Attendance, Breaks & Paid Time Procedures:  Be on time!  Bellringers must report five minutes early.  If you are going to be late or cannot work your scheduled shift or location, call the bellringer coordinator or Corps Officer ASAP before your scheduled time.  If you must leave your work site for any reason, other than going on break or lunch, call the bellringer coordinator or Corps Officers.  It is suggested that the bellringers take one five minute break per hour which should allow ample time to use the restroom.  Lunch break will be a 30 minute break, off the clock, and can only be taken if the employee works more than four hours.  Consideration of more breaks will be given when the weather is extremely cold.  Time worked will be paid at the state minimum pay rate.  Paid time begins and ends at the scheduled time or when you actually start or end working whichever is less.  You may report directly to an assigned kettle location.  If you have an assigned location and elect to report to the Corps for a free ride to the location, the time riding to and from the location will be unpaid.  If you do not have an assigned location and report to the Corps, time riding to and from the kettle location will be paid.

Work Environment:  Store managers do not want bells to be rung in their stores because it bothers their employees and customers.  Ringing the bell is an essential function of this position. Thus, normally bell ringers will perform their duties outside the store entrance, normally in a non-environmentally controlled (not heated) area--so dress warmly!  It is preferred that bellringers do not sit, slouch, or lean while working. 

Unemployment Insurance:  “The Salvation Army, as a church, is EXEMPT from participating in the Federal and State Unemployment program in most states.  As an employee of The Salvation Army, Central Territory (includes states of MO & IL), you are not entitled to unemployment compensation.” (Illinois employees should refer to our Employment Security account number, 4038693.)

Local/State/Federal Assistance:  If you are receiving assistance from one of these agencies, it may be interrupted if you are hired as a bellringer. 

The Salvation Army Mission Statement:  The Salvation Army, an international movement, is an evangelical part of the universal Christian church.  Its message is based on the Bible.  Its ministry is motivated by the love of God.  Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.


Realizing The Salvation Army is a member of the Christian church, employees are expected to conduct themselves in a professional manner and project a positive image to others consistent with the above mission statement.  This includes appearance as well as verbal communications and other behaviors.  It should be clearly understood that nothing less will be accepted.


This is an as needed temporary position which does not receive benefits.  Normal work hours will be determined with supervisor – Corps Officer (e.g., 10 AM to 7 PM Tuesday through Saturday); however, occasional extended hours and other workdays may be required.


This job description should not be considered to imply that the above listed requirements are the exclusive standards of the position.  Employee will follow any other instructions, and perform any other related duties, as may be required by his/her supervisor.


If employed, I acknowledge that my employment with The Salvation Army is at-will and may be terminated by me or The Army at any time, with or without cause, and with or without prior notice.  I have read and understand that if I do not comply with this job description, I may be removed from the work schedule without notice.  I understand this job description is not a contract, express or implied, between me and The Salvation Army.  I further understand and agree that when my employment is terminated, I must return all Salvation Army property in my custody before I am entitled to final payment of any amount due to me on separation.



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