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Data Intake Volunteers Needed

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Volunteers Needed!


The Salvation Army is in need of Data Intake Volunteers for its weekly Emergency Food Pantry to assist staff with inputting client information into an online database, greet clients, and provide general support to the Social Services department staff. 

For more information please contact Carol Roe at 862-5509 ext. 108 or email

Facility/Dept & Location:  The Salvation Army - Springfield, Missouri Corps (1707 W. Chestnut Expressway)

Volunteer Position:          Data Intake Volunteer - Emergency Food Pantry
Schedule:                       Wednesdays - as needed/available 

Accountability: This volunteer position reports to and is supervised by the Emergency Social Service Department Case Worker. Volunteer position does not supervise other volunteers or staff members.

Position Summary:  Assists the Emergency Social Service Department Case Worker with varied tasks associated with the data entry necessary to register and track clients who visit The Salvation Army's Emergency Food Pantry. Volunteer position is expected to comply with and meet The Salvation Army, Federal, State, and Local policies and standards.

Essential Volunteer Duties (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties.):

1. Register and obtain information from clients who visit The Salvation Army's Emergency Food Pantry through performing "live" data entry into what's known as the Homeless Management Information System, or HMIS, program.
2. Perform manual tasks as needed including the setting up computer work stations and arranging tables and chairs in the food pantry areas, copying forms/documents, interacting with clients, etc.

This volunteer description should not be interpreted as an all inclusive list.  It is intended to identify the essential duties and requirements of the position.  Volunteer will follow other instructions, and perform other related duties, as may be required by The Salvation Army's staff.

1. Must be willing to take direction from and work closely with the Emergency Social Service Department Caseworker
2. Must have a basic understanding of how to operate a computer
3. Must be available to volunteer at least two Wednesday s per month for at least four hours or one entire Wednesday per month for eight hours
4. Must be able to attend HMIS training and pass an HMIS test at the end of training
5. Must be able to work well with the public and clients

Physical and Environmental Conditions:  Capable of sitting for extended periods of time.  All volunteer duties will be performed indoors. The Emergency Food Pantry client intake room is temperature-controlled; however, the sorting/back room/storage area is often cold in the winter and hot in the summer.
Background Checks:  Background checks may be required and findings may disqualify an individual for this volunteer position.


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